Website FAQs

When will my order ship? Orders are fulfilled Monday - Friday until 3:30 PM.  An automated email will update order status and tracking number after the order is shipped.

How long does it take to ship? Most orders arrive 3-5 days after shipment.  This time varies under unusual circumstances.

Who should I contact if I have issues with my order? Please email us with questions or concerns. Support@thisisgameroom.com

What is your refund policy online? Returns are accepted up to 14 days after original receipt of your order. Customers are responsible for return shipping charges.